This programme provides an opportunity for Consulting and Professional Services Managers to objectively assess, analyse and develop their management approach, with the emphasis on developing a flexible, proactive management culture within the team.

The training emphasises practical skills and tools that managers can use to improve the quality of their communication with team members, and enhance their ability to proactively manage performance issues.

What we cover:

• Identifying your Management Style
• Understanding Communication Styles
• Understanding individual motivations
• Goal Setting
• Implementing consulting KPIs to drive project success
• Developing assessment tools for
• Using Leading & Lagging Indicators
• 1:1 Performance Review techniques
• Coaching Styles and Techniques
• Handling conflict & discontent
• Using Rewards & Incentives
• Penalties & Repercussions
• People Development planning
• Organisation & Environment