Business Presentation SkillsIn today’s work environment, effective business communication skills are essential for every part of the organisation. This workshop is aimed at improving these spoken, written and behavioural skills to ensure your people become a positive part of the efforts to maximise revenues, retain valuable customers and improve your company’s competitiveness.

What we cover:

  • Persuasion & influencing
  • Planning and running effective business meetings
  • Body language & behaviour
  • Basic influencing concepts
  • Active listening & questioning
  • Problem resolution skills
  • Managing and using email effectively
  • Building trust & respect
  • Basic presentation skills
  • Gaining commitment
  • ….and much more!