We developed and delivered a ‘Commercial Awareness’ training programme for project managers and consultants at IFS, to enable them to lead the effort to build world-class relationships with their key customers. The programme encompassed negotiations skills, influencing, conflict management and strategic relationship management.
“Project managers and technical consultants have all made real progress in developing their customer skills and commercial awareness following the training, which was tailored specifically for our needs. Delegate feedback, and results back in the business so far speak for themselves!”
Head of Project Management