FrontRange Solutions is one of the world’s leading developers of IT Helpdesk, CRM and Service Management solutions for medium-sized companies, and is the creator of the world-renowned GoldMine CRM and HEAT helpdesk products. Today the company boasts more than one million users and a client list of some of the world’s most successful companies.
We delivered sales awareness training for the large professional services team at FrontRange, taking care to make sure our content was aligned with the overall sales approach of the company, and supporting the professional services team in becoming more proactive and skilled in commercial customer situations.
“This was a very informative and useful course that involved the whole audience with interactive content, good documentation and vivid presentations. In particular, we were impressed with the enthusiasm, experience and depth of knowledge of the trainer. The course was well structured, engaging and delivered at a good pace to learn, with techniques and topics oriented towards software and services – so related to us.”
EMEA Professional Services Director